Sometimes when we publish small changes to an LWEB graphic you'll need to clear your browse's cache in order to get the latest changes. Essentially your browser will save a copy of frequently visited websites in order to help load them faster. If the browser decides to load this saved version of the graphic instead of the new version any changes we made may not show up.

The process will be slightly different depending on which browser you're using so look your browser specific instructions below.


Google Chrome

  1. In chrome enter the flowing URL, or click this link.
    • chrome://setitngs/clearBrowserData
  2. Select a time range, we recommend 'All Time' as this will clear all data.
  3. Make sure that 'Cached images and files' is selected.
  4. Click 'Clear browsing data'.
  5. Exit/Quit all browser windows and re-open Chrome.

Firefox

  1. From the 'History' menu, select 'Clear Recent History'.
    • If the menu bar is hidden, press Alt to make it visible.
  2. From the 'Time range to clear' select a range, we recommend 'All Time'.
  3. Next to 'Details', click the down arrow and make sure that 'Cache' is checked.
  4. Click 'Clear Now'
  5. Exit/Quit all browser windows and re-open the Firefox.

Microsoft Edge

  1. In Edge to to 'Settings > Privacy > Clear browsing data`.
  2. Select 'Choose what to clear'
  3. Select a time range, we recommend 'All Time' as this will clear all data.
  4. Make sure that Cached images and files is selected.
  5. Click 'Clear Now'
  6. Exit all browser windows and re-open the Edge.